Termination of Services

Updated: April 2026

When any Service with us is canceled or terminated, you acknowledge and agree that:

  • Upon termination, we are released from any and all liability or duty we had or that we continue to have to notify you about lawsuits or any mail that we might continue to receive, even if our office address is still listed on any part of the corporate filing or if we are still listed as the registered agent; and
  • Upon termination, at our discretion, we have the right to remove ourselves and our address, which may result in you or your company going into default and/or loss of licenses, good standing, or approval to perform work by various agencies; and
  • You are responsible for paying any and all outstanding invoices; and
  • You are responsible for any regular, non-discounted, and a la carte fees which may occur as a result of unbundling due to the termination of any Service(s); and
  • You are responsible for any invoices generated or fees incurred after the expiration of any free trial of any Service(s); and
  • Anyone who has access to your account has the proper authority to cancel Services; and
  • The termination is binding on the company(s); and
  • Upon termination, you waive any and all rights or claims of statutory damages or tort claims; and
  • You will NOT file a “change of address” request with the United States Postal Service (“USPS”).

Terminating Services

  1. Termination by Us
    We may terminate your registered agent Service at any time. Reasons for termination may include, but are not limited to: i) your failure to provide accurate, complete and current information for your account; ii) the inability to locate you after reasonable efforts are made; iii) your failure to pay for your Service; or iv) suspected illegal activity.
  2. Termination by You
    You may terminate your Service anytime by logging onto your account and canceling your Service in your client portal. If we receive any documents on your behalf after you have canceled your account, you can either sign up for new registered agent services, pay for all Services provided by us prior to your cancellation, or pay a per document fee to view the document.
  3. Handling of Legal Documents after We Are No Longer Your Registered Agent
    Once we are no longer your registered agent, if we receive further Legal Documents on your behalf, we will send an email notice to the last known email address that we have on file for you. If you want to view a Legal Document, you will need to renew your service with us, pay any fees incurred prior to cancellation or pay a per document fee in order to view the Legal Document. Once you take one of these actions, we will upload the Legal Document so that you can view it.
  4. You Waive and Release any Claims and Agree to Hold Us Harmless and Indemnify Us
    You waive and release us from any obligation to forward or re-mail documents that are received after your registered agent Service has been terminated and you specifically agree that we have no obligation to forward or re-mail any documents to you except as outlined in these Terms. You further agree to hold us and our affiliates harmless from any third party claim arising out of a delay or failure of you to receive Legal Documents after your registered agent Service has been terminated.
  5. No Refunds for Registered Agent Services
    We do not offer full or prorated refunds for canceled registered agent Service. This Service is purchased and renewed on an annual basis and must be terminated prior to the annual renewal date to avoid recurring annual charges.